Challenge: Scaling leadership capabilities during rapid global expansion
Growth: 84% headcount growth in 12 months after partnering with Scalable Leaders
Fresh Clinics
MedTech
Emerging Leaders, Senior Leaders and Executives
As Fresh Clinics evolved from a scrappy startup into a fast growing global scaleup, developing strong leaders at scale became increasingly complex. Ally Atkins, Head of People & Culture, needed a solution that would empower leaders, boost engagement, and support company-wide growth – without adding to the already heavy workload of the People & Culture team.
Enter Scalable Leaders: a leadership development platform designed to be flexible, personalised and scalable. By partnering with Scalable Leaders, Fresh Clinics transformed its leadership development approach, fostering a high-performance culture while reducing the operational burden on HR.
We were experiencing high growth, and our headcount was increasing fast. We needed an L&D approach that could scale with us.
Leadership at the
Speed of Growth
Fresh Clinics was experiencing rapid growth, placing increasing demands on its people managers.
Teams were constantly forming, growing, and restructuring, which required leaders to navigate change effectively and take on expanded responsibilities.
The People & Culture team faced several challenges:
Traditional leadership programs couldn’t keep up with the evolving demands of Fresh Clinics’ fast-paced environment.
They needed a solution that was flexible, scalable, and tailored to their leaders’ real-world challenges in a tech scaleup.
I’ve done other leadership courses where in the moment you walk away with some inspiration and momentum, but then when it comes to putting all of those learnings into practice, it actually feels extremely overwhelming.
The question remained, how can I incorporate this into my already busy day?
Scalable Leaders’ Flexible & Personalised Approach
Scalable Leaders provided Fresh Clinics with a leadership development program that offers multiple small-group leadership development sessions every week.
All sessions are governed by a curriculum that was put together with the insights from seasoned leaders at world class tech companies such as Culture Amp, Google and Atlassian.
These Sandbox Sessions allow leaders to role play difficult conversations in a safe environment, without the risk of burning bridges or affecting team engagement.
This approach had many unique advantages for Fresh Clinics:
The ability for our leaders to share experiences and do knowledge transfers with other leaders as part of a community was something that was really impactful for us.
The flexible approach meant our leaders didn’t have to wait for a quarterly workshop – they had access to real-time leadership support every week.
A Stronger, More Scalable and Engaged Team
The implementation of Scalable Leaders delivered transformative results for Fresh Clinics within a matter of weeks.
Fresh Clinics was also selected one of the top 5 Aussie/NZ startups to work for in 2025 by Tom Mansfield from Hatch, and Ally was promoted from Head of People & Culture to Chief People Officer.
We noticed changes with our leaders pretty quickly, within the first couple of weeks after the first couple of sessions.
Scalable Leaders has offered us an L&D program in which people leaders as well as individual contributors grow their tool belt and uplift their capability to grow with the organisation.
That had a big impact for us from a retention and talent attraction perspective.
For scaleups like Fresh Clinics, leadership development needs to keep pace with rapid growth and changes. Unlike traditional programs, Scalable Leaders provides.
that lets leaders adapt the program to their needs and take it in small but frequent chunks – so it never feels overwhelming, but drives continuous improvement.
that fosters a culture of coaching and learning, and increases engagement as well as talent retention.
that grows with the company – ensuring leadership never becomes a bottleneck.
Scalable Leaders eliminates the inefficiencies of traditional leadership development, ensuring companies like Fresh Clinics can scale leadership growth effortlessly while maintaining a strong company culture.
We need people to be culturally additive and cultural curators. That’s what Scalable Leaders has really helped unlock – it actually makes your job so much easier.
If you have leaders that feel confident in navigating through culture and conflict and are aligned to be inspiring leaders, as a Head of People, that’s all you can ask for because it does make your job easier.
It helps you really build a healthy culture and elevates your business to truly being a people-first business.
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